Privacy Policy
This Privacy Policy explains how your personal information is collected, used, and shared when you visit trykivora.com or make a purchase from our website.
1. Personal Information We Collect
When you visit trykivora.com, we automatically collect certain information about your device. This may include, but is not limited to, information about your web browser, IP address, time zone, and the cookies installed on your device.
We also collect information about how you interact with our website, including the pages you visit, the products you view, and the websites or search terms that referred you to our website. We refer to this information as "Device Information."
We collect this information using the following technologies:
- Cookies: Data files placed on your device that often include a unique anonymous identifier. For more information, please refer to our Cookie Policy.
- Log Files: These record actions occurring on our website and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web Beacons, Pixels, and Tags: Electronic files used to record information about how you browse our website.
When you place, or attempt to place, an order through our website, we also collect certain information from you, including:
- Full Name
- Billing Address
- Shipping Address
- Payment Information (including credit card details)
- Email Address
- Phone Number
We refer to this information as "Order Information."
In this Privacy Policy, "Personal Information" refers to both Device Information and Order Information.
2. How We Use Your Personal Information
We use your Personal Information to:
- Process and fulfill your orders (including payment processing, shipping, and sending invoices or order confirmations).
- Communicate with you.
- Detect and prevent potential fraud.
- Provide you with information, promotional offers, and marketing communications that may be relevant to your interests.
We also use Device Information to identify potential fraud, improve and optimize our website, better understand how customers interact with our store, and measure the effectiveness of our marketing campaigns.
3. Sharing Your Personal Information
We share your Personal Information with trusted third-party service providers who help us operate our business. This includes Shopify, which hosts our online store.
We also use Google Analytics to better understand how visitors use our website.
Additionally, we may disclose your Personal Information when required by law, in response to legal requests, or when necessary to protect our legal rights.
4. Personalized Advertising
We use your Personal Information to provide you with targeted advertisements and marketing communications that we believe may be relevant to you.
You can opt out of personalized advertising through the settings provided by advertising platforms such as Facebook, Google, and Bing.
5. Do Not Track
Please note that we do not alter our website's data collection and processing practices when we receive a "Do Not Track" signal from your browser.
6. Your Rights
If you are a resident of the European Union, you have the right to:
- Request access to the Personal Information we hold about you.
- Request correction of inaccurate or incomplete Personal Information.
- Request the deletion of your Personal Information.
To exercise any of these rights, please contact us using the contact details provided below.
If you are located in Europe, we process your Personal Information to fulfill our contractual obligations to you (including processing your orders) or to pursue our legitimate business interests.
Please note that your information may be transferred and processed outside of Europe, including in Canada and the United States.
7. Data Retention
When you place an order through our website, we will retain your Order Information for our records unless and until you request that we delete this information.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices or for legal, regulatory, or operational reasons.
9. Contact
If you have any questions regarding this Privacy Policy or would like to submit a complaint, please contact us at: